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Delaware State Police

Superintendent Colonel Melissa Zebley


Delaware State Police Phone Number Used in Spoofed Phone Number Scam


Date Posted: Thursday, January 14th, 2021

 The Federal Communications Commissions has provided the following tips to avoid spoofing scams:

You may not be able to tell right away if an incoming call is spoofed. Be extremely careful about responding to any request for personal identifying information.

  • Don’t answer calls from unknown numbers. If you answer such a call, hang up immediately.
  • If you answer the phone and the caller – or a recording – asks you to hit a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
  • Do not respond to any questions, especially those that can be answered with “Yes” or “No.”
  • Never give out personal information such as account numbers, Social Security numbers, mother’s maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
  • If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company’s or government agency’s website to verify the authenticity of the request.  You will usually get a written statement in the mail before you get a phone call from a legitimate source, particularly if the caller is asking for a payment.
  • Use caution if you are being pressured for information immediately.
  • If you have a voice mail account with your phone service, be sure to set a password for it. Some voicemail services are preset to allow access if you call in from your own phone number. A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password.
  • Talk to your phone company about call blocking tools they may have and check into apps that you can download to your mobile device to block unwanted calls. Information on available robocall blocking tools is available at fcc.gov/robocalls.

https://www.comparitech.com/blog/vpn-privacy/robocalls-analysis/

This information was provided through the Federal Communications Commissions website located at:

https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

Many of these scams are difficult to investigate. They will target persons of all age groups.  The Delaware State Police is asking citizens to remember the tips previously mentioned in order to not become a victim of one of these scam artists.

If you suspect you have been a victim of this scam, please contact your local law enforcement agency.  Information may also be provided by calling Delaware crime stoppers at 1-800-TIP-3333 or via the internet at http://www.delaware.crimestoppersweb.com

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Presented by Public Information Officer, Corporal/1 Jason Hatchell

Released: 011421 1549

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