Superintendent Colonel Nathaniel McQueen Jr.
The Delaware State Police is providing a Scam Alert Advisory. This is a general alert which covers any part of the State of Delaware.
The Delaware State Police have recently received a complaint from a citizen in Kent County concerning a phone call from an individual stating they are with Verizon. The person claiming to be from Verizon said the network was switching from 4G to 5G and the service would experience issues in the next few days. The caller claimed, in order to avoid issues with service, an account reset is needed. The victim received a password reset email and provided the confirmation code to the caller to reset the account. The caller then instructed the victim to turn off the cell phone to complete the account reset and network update. The victim turned the cell phone on and moments later received another email from Verizon confirming his order for an Apple Ipad tablet. The order was made in the victim’s name and was set to be shipped. Verizon was notified of the incident.
Taking steps to prevent identity theft can greatly reduce the chances of becoming a victim. Below are a few suggestions for protecting yourself online and offline.
Information provided through the Verizon website located at: https://www.verizonwireless.com/fraud/
For more information on identity theft, please visit www.consumer.ftc.gov/topics/privacy-identity
Anyone with information in reference to this incident is asked to please contact Troop 4, Detective Powell at 302-856-5850. Information may also be provided by calling Delaware crime stoppers at 1-800-TIP-3333 or via the internet at http://www.delaware.crimestoppersweb.com
Many of these scams are difficult to investigate. They will target persons of all age groups. Delaware State Police is asking citizens to remember the tips previously mentioned in order to not become a victim of one of these scam artists.
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Presented by the Director of Public Information, Sergeant Richard Bratz,
Released: 120818 2255
Related Topics: Verizon Fraud