DELAWARE STATE POLICE Information Technology Section
Planning, acquiring, implementing, and developing information technology solutions for the Division falls under the Information Technology Section. The Information Technology Section has the responsibility for all technologies utilized by the Division to carry out its mission. Housed at the Delaware Emergency Management Agency (DEMA) building in Smyrna, the Information Technology Section oversees the State Police network, both local and wide area, all hardware components of the network, and all software applications run on the network or individual personal computers. The Section also oversees the management of the State Police portion of the 800 MHz end user equipment and the statewide Automated Fingerprint Identification System (AFIS).
Operationally, the Information Technology Section falls under the Lt. Colonel. The various technologies used by the State Bureau of Identification, the entire Communications Section, and the Information Support Services Section provide for the common thread managed by the Information Technology Section. The acquisition and implementation of all technology solutions are coordinated, reviewed, and approved by the Director of Information Technology. The Director, a civilian who is a retired trooper, manages a one million dollar annual in house budget and up to three million dollars from all funding sources both federal and state. The Director is the primary resource appointed to be the liaison to the FBI’s National Crime Information Center (NCIC), to NLETS, the International Justice and Public Safety Information Sharing Network, and to the Delaware Criminal Justice Information System.
At the DEMA facility in Smyrna, the Information Technology Section is comprised of the civilian director, a secretary, and the Training/Audit Unit. The Training/Audit Unit is responsible for NCIC and NLETS user training and statewide auditing of NCIC records. This two person unit is responsible for the training and auditing of all criminal justice agencies having access to NCIC or NLETS which equates to approximately 5,000 users statewide. This section directly oversees and works closest with the Information Support Services Section located on the Headquarters’ complex in Dover. Located in the basement of the State Bureau of Identification, this unit is the backbone of support for the entire Division’s computer infrastructure and network usage, and application development.
Because of the agency’s dependence on technology, the Information Technology Section has experienced one of the highest levels of demand for its services among the many support sections within the State Police. Because of this dependency, there is an ever increasing awareness and sensitivity to establishing the right amount of resources, both human and financial, to this critical support unit of the Division.
