Captain Jon Wood
The Delaware State Police Human Resources Unit provides a full array of critical services to 720 Troopers and 264 civilian employees. These services include all onboarding activities with recruiting, application processing, testing, pre-employment background investigations including polygraph examinations, and new employee orientation. In addition, the Human Resources Unit is responsible for benefits and payroll, extra duty monitoring and compensation, worker’s compensation, Early Warning System compliance and review, employee assistance, EEOC compliance, labor relations, internal transfer and competitive promotion processes, career development, wellness programs, fitness and weight monitoring, and separation and retirement.
The Human Resource’s commitment to excellence is anchored by a small team of dedicated civilian employees providing daily administrative functions and support for 984 employees. In addition, the Human Resources unit is comprised of a Recruiting & Application Unit, Polygraph Unit, and Background Investigative Unit (BGI). With the retirement of Captain John Campanella and Lieutenant Alex Peterson in the fall of 2017, as well as other promotions and transfers, the Human Resources team has experienced a significant turnover in its leadership and personnel. The team is currently led by Captain Jon Wood (Director), Lieutenant Andrea Boone (Assistant Director), Administrative/Legal Services Manager Ms. Monica Holmes, Payroll/Benefits/EEO Manager Ms. Rhonda Davis, Polygraph Unit Sergeant Christy Ballinger and, until recently, Application/Recruiting/BGI Sergeant Jaime Dorsey-Sterner. As of December, 2017, the Application/Recruiting/BGI responsibilities were placed under the direction of Sergeant Christy Ballinger.
The Background Investigative Unit (BGI) is comprised of nine casual/season investigators that are retired Delaware State Troopers. The BGI Unit is responsible for conducting comprehensive in-depth investigations on all employees hired by the Division. At peak times in the application process, Troopers from around the state are temporarily transferred to HR to conduct background investigations on recruit troopers. In 2017, 139 (81 sworn, 58 civilian) pre-employment background investigations were completed that underwent multiple levels of review for an impartial decision.
The Polygraph Unit Detectives are all nationally certified examiners and, while assigned to Human Resources, are housed within the criminal investigative facilities across the State. This allows the polygraph examiners to assist the CIU units as needed with polygraph exams or assist other detectives. The Polygraph Unit is comprised of one sergeant, two full time examiners, and two part time examiners. In addition, one former member of the unit, who was promoted and transferred, continues to maintain her certification by assisting with examinations on a part time basis. During 2017, 169 applicant polygraph examinations were conducted and approximately 20 criminal polygraphs were conducted.
The Human Resources Unit is responsible for managing the internal transfer screening process. When a special unit position for a Trooper becomes vacant, and when authorized by the Colonel, notice is sent announcing the opening. Qualified Troopers submit the required paperwork to Human Resources for screening. Lt. Boone, assisted by Ms. Sara Nash, facilitate a diverse and demographically applicable review panel to provide advisement to the Executive Staff regarding each candidate. This panel, monitored by a Human Resources Member, reviews the submitted paperwork, endorsements, and evaluations to make a determination if the candidate meets the prerequisites. In some circumstances, oral boards are also utilized to evaluate the candidate. In 2017, 33 review panels were conducted to fill operational needs.
DSP Recruiters, with the aid and support of part-time Trooper Recruiters, attended 105 career fairs or recruiting events and facilitated numerous “How to Succeed” seminars, facilitated “mock” PT tests for recruit trooper applicants, mentored recruits in training, conducted oral board interviews, and screened applicants at the PT Tests. As part of our outreach and recruiting efforts, 7 students were selected for internships, working at several Patrol troops, Headquarters, and SBI.
In September 2017, the 91st DSP Recruit Class began with the selection of 30 Recruit Troopers, restoring the Division to its full complement of authorized positions. During 2017, administrators processed 941 applications for the position of Trooper.
In 2017, Human Resources processed over 500 applications to hire 33 full-time or casual seasonal civilian employees into various roles replacing those who separated or retired from the Division.
In 2017, the Delaware State Police transitioned into JobAps, an online application process. The JobAps program allows the Human Resources Unit to more effectively manage the labor intensive application process while providing the applicants with a user friendly environment to apply for positions within the State Police.
- Information obtained from 2017 DSP Annual Report -